Delivery & returns
Delivery Policy
At Fiora, we are committed to delivering your elegant flower arrangements, bouquets, and centerpieces to your home with care and efficiency. Our delivery methods, packaging, and costs are designed to ensure your satisfaction. We offer same-day delivery for orders placed before 12 pm and next-day delivery for orders placed after 12 pm. For further information or special requests, please contact our customer service team. We take pride in our delivery service and hope that you will trust us to provide you with the best possible experience.
Return & Exchange Policy
At Fiora, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, please contact our customer service team within 24 hours of delivery. We will do our best to resolve any issues you may have. We do not offer refunds, but we are happy to offer exchanges or store credit for future purchases. We value your business and hope that you will continue to choose Fiora for all your floral needs.